1. Recurring Donations
For recurring donations:
- You may cancel your recurring donation at any time
- Cancellation will take effect from the next scheduled payment
- Previous donations will not be affected by cancellation
- No penalties or fees for cancellation
2. Event Registrations
For event registrations and participation:
- Cancellations made 7 days before the event are eligible for full refund
- Cancellations within 3-7 days of the event will receive 50% refund
- No refunds for cancellations less than 72 hours before the event
- Registration fees may be transferred to another person
3. Cancellation Process
To cancel a recurring donation or event registration:
- Log in to your donor account (if applicable)
- Navigate to the donation/registration settings
- Click on the cancel button
- Confirm your cancellation
- Receive confirmation email
4. Special Circumstances
We understand that special circumstances may arise. In such cases:
- Contact our support team to discuss your situation
- Provide relevant documentation if required
- Each case will be reviewed individually
- Alternative arrangements may be offered